General information

Company Factsheet:

IT’s ME Management Solutions focuses on delivering in company training courses IT Service Management (based on ITIL®) and supporting IT organizations in implementing the IT Service Management processes.
Managing the IT environment is a matter of acting in a structural, planned, but also company specific way on existing and new situations. People, resources and money are valuable and business management wants to use them in the most efficient and effective way.
The “Best Practices” from years of experience are used in the training courses of IT’s ME Management Solutions, to explain clear and comprehensible the theory of IT Service Management.

IT’s ME Management Solutions delivers IT Service Management training courses for:
ITIL® training courses ITIL® Foundation and the ITIL® Intermediate modules.
Game courses and tailor made training courses are also available.

Cooperation with EXIN and colleague training institutes ensure that new IT Service Management literature and adjusted and/or renewed training requirements and exam specifications are incorporated in existing training modules and made available for the training course participants.

IT’s ME Management Solutions training courses are EXIN accredited and can be delivered in Dutch and English language.
This accreditation guarantees the training course participants that the training materials and methods comply with the requirements, that trainers are certified and that training course participants can take the EXIN exams based on the previous described accreditation.


Objectives:

Objectives of IT’s ME Management Solutions is to deliver training courses, services, support and products, that meet the quality targets of the customer and the quality requirements of the accrediting organizations.
Within this scope all training courses of IT’s ME Management Solutions are presented at EXIN for accreditation, to ensure for the customer a high quality training course, giving the participants the ability to attend the exam for that specific training course successfully.

IT’s ME Management Solutions aims in this way at partnerships with colleague training providers to deliver training courses in cooperation with the same quality targets as IT's ME Management solutions is standing for.


Partners:
IT’s ME Management Solutions has at this moment partnerships with:
     Novi Opleidingen in De Meern, Netherlands
     Leidse Onderijs Instellingen in Leiderdorp, Netherlands
     Fencer Service Management/Pure Factory te Hilversum, Netherlands
     NCOI opleidingsgroep in Amersfoort, Netherlands
     AVH B.V. in Zoetermeer, Netherlands
     Strict B.V. in Vianen, Netherlands
     BC Basel Consulting Group in Dubai, UAE
     Chirantan Infotech in Pune, India
     Alhambra Eidos in Madrid, Spain
     IT Knowledge Partners in Cork, Ireland
     

Activities:
IT’s ME Management Solutions delivers the following training courses:

     ITIL® Foundation (*)
     ITIL® Capability Module Operational Support and Analysis (*)
     ITIL® Capability Module Release, Control and Validation (*)
     ITIL® Capability Module Service Offerings and Agreements (*)
     ITIL® Capability Module Planning, Protection and Optimization (*)
     
     ITIL® Lifecycle Module Service Transition (*)
     ITIL® Lifecycle Module Service Operation (*)

     Tailor made training courses bases on ITIL®

(*) These training courses can be completed with an exam at EXIN, Utrecht.

IT’s ME Management fills in short term consultancy assignments, based on IT Service Management.
For all modules, offered by IT’s ME Management Solutions as training course, you can also make use of the expertise, knowledge and experience acquired in practice.


Customers:
References to successfully delivered standard and tailor made training courses and complementing support:
     KPN Mobile in Groningen (NL)
     Postbank in Arnhem and Amsterdam (NL)
     ING Bank offices in Amsterdam (NL)
     ABP in Heerlen (NL)
     Philip Morris in Bergen op Zoom (NL)
     Fuji Film in Tilburg (NL)
     Getronics, in Houten and Amsterdam (NL)
     Nissan Europe in Amsterdam (NL)
     Azlan Network Training in Zoetermeer (NL)
     Q&R in Maarsbergen (NL)
     2e Kamer der Staten Generaal (Parliament), Dienst Automatisering in Den Haag (NL)
     EXIN, exam institute for ICT professionals in Utrecht (NL)
     Centric in Amsterdam, Rijswijk and IJsselstein (NL)
     Royal Airforce in Ede and Soesterberg (NL)
     G-Star Raw in Amsterdam (NL)
     DSM in Geleen (NL)
     NEC-Philips in Hilversum (NL)
     DVBS in Barneveld (NL)
     NykampNyboer in Almelo (NL)
     Haagse Hogeschool in 's-Gravenhage (NL)
     Hogeschool van Amsterdam in Amsterdam (NL)
     Telecom Services Leek in Leek (Gr-NL)
     MEE ZHN in Leidschendam (NL)
     Menzis in Wageningen/Enschede/Groningen (NL)
     Equalit in Oosterhout (NL)
     Medisch Centrum Haaglanden in 's-Gravenhage (NL)

     Philip Morris in Lausanne, Switzerland
     WM-Data in Kristianstad, Sweden
     Sun-Microsystems in Stockholm, Sweden
     Hewlet Packard in Singapore
     Hitachi in Tokyo, Japan
     Hewlet Packard in Hong Kong, China
     CapGemini in Toronto, Canada
     IBM in Taipei, Taiwan
     DHL in Zaventem, Belgium
     BT in Diegem, Belgium
     BT in Cardiff & Ipswich, UK
     Infra Benelux in Brasschaat, Belgium
     Itineris in Deurle, Belgium
     Cegeka in Hasselt & Antwerpen, Belgium
     Fedict in Brussel, Belgium

Partners for whom IT’s ME Management Solutions is delivering training courses:
     Novi Opleidingen in Utrecht (NL)
     Fencer Service Management/Pure Factory in Hilversum (NL)
     AVH B.V. in Zoetermeer (NL)
     Startel in Roden (NL)
     NCOI Opleidingsgroep in Hilversum (NL)
     Global Knowledge in the Netherlands and Belgium
     SARL-Pepper Group in France (location Belgium)

Information:
IT's ME Management Solutions
Triangeldreef 8
4876 EH Etten-Leur
The Netherlands

Telephone:		+31 76 5032730
Mobile:			+31 6 51604425
E-mail:			informatie@itsme-ms.nl

Chambre of Commerce Breda:	20109269
VAT number:		NL 075473276B.01